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Why does “Em Digital Group” appear on my bank statement?

If you purchased a software license key from Em Digital Group or any of our affiliated brands, you may see Em Digital Group listed as the payment reference on your bank statement.

If you purchased a software license key from Em Digital Group or any of our affiliated brands, you may see Em Digital Group listed as the payment reference on your bank statement.

This is completely normal. Em Digital Group operates the Em Digital Group website and handles all transactions.

Even if you made your purchase directly on Em Digital Group.com, your payment will still show as Em Digital Group, since all payments are handled under Em Digital Group.


What if I don’t recognize the charge?

  • Check if a family member, colleague, or friend may have made the purchase using your card.

  • Review any recent orders or confirmation emails from Em Digital Group.

  • If you still believe the charge is unauthorized, we recommend contacting your bank immediately to investigate.

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